Through our native integration, Zendesk customers gain insight into user activity, including Creation, Updates, and Modifications for tickets, plus Inbound, Outbound, Transfers, Conference Calls, and Agent Voicemails data for calls. Those activity points aggregate into the team’s daily productivity score, or Prodoscore.
Contact your Prodoscore Customer Success Manager today to setup your Zendesk integration
Zendesk is a sales and customer service support platform that helps keep track of conversations, deals, leads, and pipelines all in one place.
Are you ready to unlock employee success?
Because great employees need insight, not oversight